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Outlook Insurance Group Blog

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Message for Our MetLife Auto & Home Customers

At MetLife Auto & Home, we understand the difficulty surrounding the COVID-19
pandemic and all of its uncertainty. We remain committed to ensuring our
customers get the service they expect, maintain the coverages they need, and that
we process all claims for all products in a timely manner.
Our team is here and ready to help, so that you can focus on the health and
well-being of you and your family.
MetLife Auto Relief Credit
We understand you are likely driving fewer miles during this time, so for April and
May, our MetLife Auto customers who are paid to date will receive a 15% credit
based on their monthly premiums.* Policies that are active and current on payment
through April 30, 2020 will automatically qualify for the MetLife Auto Relief Credit for
April, and policies that are active and current on payment through May 31, 2020 will
automatically qualify for the MetLife Auto Relief Credit for May. No customer action is
required to receive the credit. MetLife Auto & Home® will automatically apply the
earned credit(s) to the next billing statement. Customers who have paid in full will
receive a payment equivalent to the credit(s).